Terms & Conditions
Effective Date: October 8, 2026
Welcome to Atelier Anjali. These Terms & Conditions govern your access to and use of the Atelier Anjali website and your purchase of our products.
By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Atelier Anjali
Atelier Anjali specializes in handcrafted leather goods designed with a focus on craftsmanship, functionality, durability, and timeless style.
Our products may be individually handcrafted using natural leather, including premium buffalo and goat leather. Because genuine leather is a natural material and products are individually made, variations in grain, texture, color, markings, and finish may occur.
These natural variations are not necessarily defects and are part of the individual character of each product.
2. Website Use
You agree to use the Atelier Anjali website only for lawful purposes.
You must not:
You must not:
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, dimensions, colors, and other information displayed on the website are accurate.
However:
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Product Availability
All products are subject to availability.
We reserve the right to:
If we are unable to fulfill an order after payment has been received, we will communicate with you and provide an appropriate resolution, including a refund where applicable.
5. Prices and Payments
All product prices displayed on the website are subject to change without prior notice.
The applicable price is the price displayed at the time you place your order, unless an obvious pricing or technical error has occurred.
Depending on your location and applicable requirements, additional charges such as taxes, shipping fees, duties, or other applicable charges may apply.
Payments must be successfully completed through the payment methods made available on the website.
We reserve the right to cancel or refuse an order where payment cannot be verified or where fraudulent activity is suspected.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to review and cancel an order in circumstances including:
If an order is cancelled after payment has been received, any applicable refund will be processed using the appropriate payment method or process.
7. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe provided on the website.
However, delivery times may be affected by:
Once an order has been handed over to the shipping carrier, delivery may be subject to the carrier’s terms and procedures.
Customers are responsible for providing accurate shipping information when placing an order.
8. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to Atelier Anjali’s applicable Return & Refund Policy.
Before returning a product, customers should contact us through the official customer support channel and follow the applicable return instructions.
Products may need to meet certain conditions to qualify for a return or exchange, including being unused and returned in their original condition and packaging.
Certain products may not be eligible for return or exchange where permitted by applicable law.
We recommend reviewing the applicable return policy before placing an order.
9. Damaged or Incorrect Products
If you receive a product that appears damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.
We may request photographs, order details, packaging information, or other documentation to assess the issue and determine the appropriate resolution.
Where an issue is confirmed to be our responsibility, we will provide an appropriate remedy in accordance with applicable law and our policies.
10. Intellectual Property
All content available on the Atelier Anjali website, including but not limited to:
is owned by or licensed to Atelier Anjali and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial purposes. You may not reproduce, copy, distribute, modify, publish, or commercially exploit our content without prior written permission.
11. User-Submitted Content
If you submit reviews, comments, photographs, feedback, or other content to Atelier Anjali, you confirm that:
By submitting content, you grant Atelier Anjali permission to use, reproduce, display, and publish that content for legitimate business, marketing, or promotional purposes, subject to applicable law.
12. Third-Party Services and Links
Our website may contain links to third-party websites or may use third-party services, including payment providers, shipping providers, analytics services, and other technology providers.
Atelier Anjali is not responsible for the content, availability, privacy practices, or policies of third-party websites or services.
Your use of third-party services may be subject to their respective terms and conditions.
13. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
We may temporarily suspend or restrict website access for maintenance, updates, security reasons, or other operational requirements.
14. Limitation of Liability
To the extent permitted by applicable law, Atelier Anjali will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Atelier Anjali, its owners, employees, representatives, and service providers harmless from claims, losses, damages, liabilities, and expenses arising from:
16. Force Majeure
Atelier Anjali will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, government actions, transportation disruptions, labor disputes, internet or technology failures, pandemics, or other unforeseen events.
17. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
18. Changes to These Terms
Atelier Anjali may update or modify these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised Effective Date. Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising from or relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
20. Contact Us
If you have questions regarding these Terms & Conditions, your order, or our products, please contact us:
Email: [email protected]